Privacy policy

This policy explains how UnfoldingSelf collects, uses and protects the personal information you share when you contact us through this website. UnfoldingSelf is the IFS-informed training practice of Christiane Churchill-Ley. We are the data controller responsible for your information.

If you have any questions about this policy or about how we handle your information, please email contact@unfoldingself.co.uk.

Information we collect

We only collect the information you choose to give us. When you complete the enquiry form on our contact page, we collect your name, your email address, the training you are interested in and your message. You may also tell us your professional discipline, but this is optional.

We do not collect this information from any other source, and we do not buy or receive it from third parties.

Course applications

If you apply for a place on one of our courses through an application form, we collect the details you give us: your name and contact details, an emergency contact, your professional background and training, and anything you choose to share about health, accessibility or dietary needs. We use this information to assess and administer your application and to contact you about it.

Your application is stored in the same secure database as our enquiries, provided by Supabase and hosted in London, and we keep it for the same period: if you do not go on to book a place, we will delete it within twenty four months of our last contact with you, unless you have asked us to keep you informed about future trainings.

How we use your information

We use the details you send us to reply to your enquiry, to give you information about our courses, trainings, workshops and retreats, and to stay in touch with you about the training you asked about.

Our lawful basis for using your information in this way is to take steps at your request before you decide whether to book a place, and our legitimate interest in responding to people who contact us. We do not use your information for automated decision making or profiling.

Marketing emails

If you tick the optional box on our enquiry or application form, we will occasionally email you about future trainings, workshops and retreats. Our lawful basis for this is your consent.

Ticking that box is entirely optional. It is never required in order to send an enquiry, to apply for a course, or to receive a reply from us, and we will reply to you either way.

You can withdraw your consent at any time, and it is easy to do. Every marketing email we send carries an unsubscribe link, and you can also email us at contact@unfoldingself.co.uk and ask to be taken off the list. We will act on your request promptly and you do not have to give a reason.

Withdrawing your consent stops the marketing emails. It does not affect emails we need to send you about an enquiry or an application you have made, and it does not affect anything we did with your information before you withdrew it.

We record whether you gave consent, the date you gave it and the exact wording you agreed to, so that we have an accurate record of what you chose.

These emails record whether they were opened and whether their links were clicked, so that we can see whether they are useful to people. This applies only to the optional emails about future trainings, and never to a reply about your enquiry or your application.

Who we share it with

We do not sell your information, and we never share it with anyone for their own marketing. We use a small number of trusted service providers who process information on our behalf and only on our instructions:

• Vercel, which hosts this website.
• Supabase, which provides the secure database where your enquiry is stored.
• Zoho ZeptoMail, which delivers the enquiry as an email to us.
• Google Workspace, which provides the email inbox where we receive and reply to your message.
• GMass, which we use to send the optional emails about future trainings, if you have asked to receive them. It sends them through our own Google Workspace inbox. GMass is based in the United States and stores the email addresses we send to, so that it can record opens and clicks and provide the unsubscribe link.

We may also disclose information if we are required to do so by law.

Where your information is stored

Your enquiry is stored in a database hosted in the United Kingdom and the European Economic Area, and email is handled within the European Economic Area.

One provider is outside the UK and the EEA. GMass, which sends the optional emails about future trainings, is based in the United States and holds the email addresses we send to. It does so under safeguards recognised by UK data protection law. This applies only if you have asked to receive those emails.

How long we keep it

We keep your enquiry for as long as we need it to respond to you and for a reasonable period afterwards. If you do not go on to book a place on a course, we will delete your enquiry within twenty four months of our last contact with you, unless you have asked us to keep you informed about future trainings. In that case we keep your name and email address until you tell us to stop, and we review the list regularly. If you become a course participant, we keep the information we need for as long as necessary to provide the course and to meet our legal and accounting obligations.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you,
• ask us to correct information that is wrong or incomplete,
• ask us to delete your information,
• ask us to restrict or object to how we use it,
• ask us to provide your information in a portable format.

To exercise any of these rights, please email contact@unfoldingself.co.uk. We will respond within one month.

Cookies and tracking

This website does not use tracking or advertising cookies, and we do not use analytics that identify you. We only use the essential technology needed to serve the pages and to process the enquiry form securely.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

How to complain

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection, at ico.org.uk.